D-Link Voice Center: A clear Choice for SMB IP-based Phone Solution on 11/21/2008
by Samwel Basweti
Samwel Basweti
For a long time, big companies have ignored SMB when it comes to designing a phone system that fits their needs. With the release of the D-Link Voice Center, the wait for an easy to implement IP based phone solution for SMB is over. Partnering with Microsoft, D-Link has provided a clear alternative phone system for SMB. This system was not only designed with the SMB productivity and efficiency in mind, but also provided a simple-to-use system with plenty of features that are a must-have in today’s business world. Even better, the full system is compact and requires very minimal space for setup. The D-Link IP phone system ships as a bundle comprising of one DVX-2000MS (Base unit), one DVG-3104MS (Gateway) and DPH-125MS (5 or 10 phones). Even better, customers can purchase additional individual units for future expansion.

D-Link Voice Center IP Phone System, powered by Microsoft Response Point, provides all the essential telephony features required for small businesses. The Base Unit is the brain of the system where all these features are managed. These features include Voice recognition for dialing and Voicemail access, Auto Discovery feature for easy installation, Voicemail-to-email forwarding, Call forwarding, Automated Attendant for routing calls, Call Logs for managing phone usage, Outlook contacts integration, DID (Direct inbound Dialing), Park music, Create/Restore backup, Parking and Retrieving calls etc.

Unlike traditional phone systems, Voice Center return on investment can be observed through many aspects i.e. deployment, management, and maintenance. Using a networked PC, the DVX-2000MS can be configured and used to manage an entire phone system. With the Automatic Phone and Gateway Discovery feature, it automatically detects when IP phones or PSTN gateways are connected to a network for easy hardware setup. Installing the D-Link Voice Center requires basic PC user knowledge. In addition, D-Link Voice Center utilizes the already installed network equipments and Analog lines thus providing little need for third party services.

To install the system, simply locate the Ethernet cables that ships with the units and connect the devices to your network. Next, power the units up and run the Response Point CD that ships with the phone system. After installing the software, simply log into the Base unit and add the gateway and phones. Once you have installed the devices successfully, all that is remaining is to configure the state-of -art features to fit your business needs. Next, sit back and enjoy your new phone system. The phone interface is very intuitive and requires very little learning. Do you want to make a call or check your voicemail? Simply press the RP button on the DPH-125MS and ask, “What can I say”? . And the let the fun begins!

Did I mention about the other cool feature about this phone system? With the DPH-125MS you do not need an extra Ethernet drop for Internet connection for your PC! Just connect the computer to the PC port at the back of the DPH-125MS and you are set to access the Internet from your PC and use the Phone simultaneously. How better can the Voice Center get! Do you feel challenged yet? Go a head and try it and join the rest of the satisfied SMB community of Voice Center users.

The D-Link Voice Center, powered by Microsoft Response Point, is the phone solution that is a must-have for small businesses. It is not only easy to deploy, manage, and maintain, but also provides unrivalled robust telephony features. Indeed, Voice Center is a clear choice for today’s productivity and efficient-minded small to medium-sized businesses.

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